Returns & Refunds
At Aveylissa, we want you to be completely satisfied with your purchase. Our 15-day return window ensures you have plenty of time to evaluate your dress.
Return Window
Items may be returned within 15 days of delivery if damaged, defective, or lost in transit.
No Return Shipping Required
We cover the cost of return shipping - no fees from you!
Refund Options
50% refund or a replacement dress of equal value - you choose what works best for you.
Return Process
- Contact us at returns@aveylissa.com with your order number
- 2. Receive a prepaid shipping label
- 3. Ship the item back to us
- 4. Refund processed within 5-7 business days after we receive your return
Conditions
Items must be in original condition to qualify for returns. Worn, stained, or altered items may not be eligible.
Need Help?
Contact our customer service team at support@aveylissa.com for any return inquiries.